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Forum Discussion

MLondon's avatar
MLondon
Helpful | Level 5
7 years ago

Dropbox for iOS giving “No internet connection” error message

Hi, I'm running the latest version of the Dropbox iOS on my iPad with iOS 11.4.1 My iPad is connected to the internet and I have zero problems with other apps. However the Dropbox app tell me I...
Error Messages
Mobile
Third Party Integrations
  • tmhlee's avatar
    tmhlee
    7 years ago

    Just to clarify, I don't mean to turn on Cellular Data, but the application specific setting. Similar to below, just check that Dropbox also have app-specific data acces.

    But I'm sure the dropbox support staff will be able to help you out.

    Cheers, 

LBC's avatar
LBC
New member | Level 2
5 years ago

I am not using cellular data, so the fix proposed does not work for me. I am just using wifi, still getting the error message, despite the fact I have a very robust wifi connection.

 

Kindly help. This is a very irritating problem that reduces the usefulness of Dropbox for me.

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