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user365's avatar
user365
Explorer | Level 3
7 months ago

Dropbox for Outlook - Missing Option to upload files

Dropbox,

 

I installed the Dropbox add-in on the Outlook client, and noticed that it does have the Upload files option as advertised from the following link below.

 

I have reinstalled the add-in many times and still the option does not appear. And yes, my Outlook client does meet the requirements.

 

Please confirm if this option is still available.

 

https://appsource.microsoft.com/en-us/product/office/wa104381346?tab=overview

 

 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi user365, thanks for bringing this to our attention.

     

    What version of Outlook are you currently running on your device?

     

    This will help me to assist further!

    • user365's avatar
      user365
      Explorer | Level 3

      Hi,

       

      Microsoft Apps for Enterprise

      Microsoft® Outlook® for Microsoft 365 MSO (Version 2403 Build 16.0.17425.20176) 64-bit

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Thanks for the info, could you attach a screenshot of what you're currently seeing on your device when viewing the add-on?

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