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jkr97128's avatar
jkr97128
Explorer | Level 3
2 years ago

Dropbox moved Music Library, now Sonos cannot access it.

The latest update to Dropbox moved all of its contents to ~/Library/CloudStorage. I keep my music in Dropbox. I configure my Sonos music system to use my Music Library. Sonos can no longer access my ...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey jkr97128, let's jump right into this! 

 

So, based on everything you described, it sounds like the Sonos system has a restriction on how to access, and read files that are in the ~/Library/CloudStorage. 

 

It seems like a restriction on their end, and since you have your Music files in Dropbox, hence that behavior. I'd personally suggest you contact Sonos Support, to see what info they have on their hands. 

 

If you do, let us know. Thanks! 

  • jkr97128's avatar
    jkr97128
    Explorer | Level 3
    2 years ago

    Worked a long time with Sonos tech support. They acknowledge this as defect, hopefully will work on it. My observation so far is that every other app I use that accesses what I keep in Dropbox (a lot, highly varied) made this transition seamlessly.

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