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itsjustme1's avatar
itsjustme1
Helpful | Level 6
4 years ago

Dropbox Passwords app does not send notifications to allow new device

Trying to log into my Dropbox passwords app….will not send notification to any device or computer to allow log in. Something glitched in their system the other day. Logged me out of all my account. I...
Dropbox Passwords
Web
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey there jplatts - thanks for clarifying that for us. 

 

Could you maybe clear your browser's cache or try another browser and let us know if this persists? 

  • jplatts's avatar
    jplatts
    Explorer | Level 3
    2 months ago

    I cleared all history in Safari on my Mac. Also tried installing Chrome. No change. What happens if I uninstall the extension and then reinstall - will I still have access to all the passwords I’ve saved in the past?

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