Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

kanejameson's avatar
kanejameson
Explorer | Level 4
2 years ago
Solved

Dropbox Replay interface in Premiere broken

Hi All, I'm currently waking up to an error within Premiere using the Dropbox Replay app. Pulling up the window from the menu gives me the rainbow bars and "unexpected error." No software or OS updat...
Dropbox Replay
  • barlock's avatar
    barlock
    2 years ago

    Hey kanejameson, thanks again for the post and letting us know. We've isolated the issue and rolled out a fix. Sorry for the inconvenience.

    Please let us know if you have any other issues with the plugin.  

barlock's avatar
barlock
Icon for Dropbox Engineer rankDropbox Engineer
2 years ago

Hey kanejameson, thanks again for the post and letting us know. We've isolated the issue and rolled out a fix. Sorry for the inconvenience.

Please let us know if you have any other issues with the plugin.  

  • Graham's avatar
    Graham
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi everyone,

    Thanks for taking the time to report this issue, we really appreciate the time and effort it takes to surface these things, and the role that plays in getting them fixed!

    I wanted to let you all know about the brand new Dropbox Replay group we have just launched here on the Dropbox Community. The group will be a great place to chat with other Replay users, discover tips and tricks, and give us your feedback. You can join now by following this link and hitting the "Join group" button!

    Thanks again!
    Graham

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!