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Forum Discussion

VinceM50's avatar
VinceM50
Helpful | Level 6
4 years ago

Dropbox unstable in iPad OS Files App.

The problem I have is that Dropbox seems to crash when running on an iPAD via the apple files app. If I open an application that uses the files app, such as Pages or Final Draft, when saving to the D...
Mobile
Sync
Third Party Integrations
  • rhut's avatar
    rhut
    10 months ago

    We recently upgraded the syncing experience between the Files and Dropbox and it should be more reliable now.  Ensure that your Dropbox app is upgraded to receive the full benefits of this experience!

VinceM50's avatar
VinceM50
Helpful | Level 6

Guessing this problem is not wide spread enough, can anyone assist? I did email drop box directly, guess I'll wait to see what they say.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Thanks for the updates and sorry to hear this persists VinceM50

I can see that your ticket is closed in our system now. Would you like me to reach out via email to have a further look into this internally?
  • VinceM50's avatar
    VinceM50
    Helpful | Level 6
    4 years ago

    Hello Walter, if you could please.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      No worries VinceM50 - you've got :envelope: 

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