Learn how to make the most out of the Dropbox Community here 💙.
Starting the Dropbox desktop app on another machine kills my local session (Ubuntu)
I encounter a 100% reproducible but very weird error. I have two machines running Ubuntu Linux, my laptop (24.10) and my server (22.04). I used to use Dropbox to keep the files on both of them in sync for years and it has always worked perfectly (I am on a paid plan and have a pretty large amount of files). I use the latest version of the dropbox client for linux on both machines. Now the problem: When the dropbox client is running on my laptop and I start up the dropbox client on the server, reliably, after about 10 seconds, my local laptop freezes and kills my X session (i.e., all apps are killed, I am logged out and presented with a login screen). In the meantime, on the server, the dropbox client has been killed but the server keeps running just fine. This is very disconcerting, how can what I do on the remote machine cause my local machine to crash?? Any advice on what I could try to resolve this? I have already tried setting up the limit for inotify with sudo sysctl -w fs.inotify.max_user_watches=100000 Any help would be greatly appreciated! I am considering canceling my Dropbox subscription.
Unable to Save 2D Drawings using the Dropbox desktop app
Hello, I work for a company that uses Dropbox for our file storage. About a month or two ago our team began encountering problems saving 2D drawings (.dwg) to Dropbox. This only occurs when attempting to save a new iteration and not on file creation. It seems to be a Dropbox issue and not the application as saving outside of a synced folder or quitting Dropbox before the save will allow it to complete error free. It appears that is a known issue as seen here: https://www.dropboxforum.com/discussions/101001017/were-getting-an-error-when-saving-cad-files-to-our-dropbox-team-account-/811753 Any solution to have this issue resolved would be appreciated!
I'm working with Adobe Lightroom Classic and Dropbox doesn't sync some .db files
Hi everyone. Using Lightroom Classic and Dropbox. I am getting messages from Dropbox that some preview files can sync. See attached. Also when I sync again folders with my computer thumbnails are very slow to populate again in my screen. See below. Anyone experiencing something similar? Thanks for your feedback
Syncing from Synology cloud app has caused duplicates, and now syncing is stuck.
Client had a Team and Personal account for many years and they were linked, allowing sharing from Personal to Team folders. Team account was synced from Synology Cloud Sync app. After changeover in April or so of this year, we received email to update Cloud Sync app and reconfigure using Dropbox Team service. Did so. Chaos reigned as all folders from Personal and Team accounts were duplicated. Dropbox support had us delete old folders which we did. Relinked Team account from Synology and it is stuck, showing errors on a few files. Deleted these files from Synology after pausing sync, then resumed sync, but still stuck. Stopped Cloud Sync service and restarted- still no good. Deleted configuration and re set up- still no luck. We are out of options and quite frustrated! Thank you in advance.
Lost my updates on an Excel file after 'Resource Deadlock' warning
I was working on a file on Excel, I thought I had saved but possibly not. The file was live in my window. Excel did not crash, but when I went back to Excel - it had disappeared and when I tried opening it I got a Resource Deadlock Warning. I wasn't connected to the internet at the time. I probably should have checked my old files then but it didn't occur to me. When I was next on the internet I opened the file and it was a file from over 3 weeks ago. I have since searched everywhere on version history/events and my hard disk temporary files for the old file but only the version from September has come up. I feel probably no way of recovering but thought worth checking what went wrong and if anyone else has had this problem. Not sure if it is a dropbox or excel issue or a combination of the two.
Add a sync button to the Dropbox Passwords app
Hi I'm using the app on Android and very pleased so far Today I needed a password that I had added on my desktop, but it was not available in the app. There is no button to start a sync, or swipe to refresh. My suggestion is to add this functionality. Sincerely
