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Forum Discussion
VinceM50
4 years agoHelpful | Level 6
Dropbox unstable in iPad OS Files App.
The problem I have is that Dropbox seems to crash when running on an iPAD via the apple files app. If I open an application that uses the files app, such as Pages or Final Draft, when saving to the D...
- 2 years ago
We recently upgraded the syncing experience between the Files and Dropbox and it should be more reliable now. Ensure that your Dropbox app is upgraded to receive the full benefits of this experience!
Dragon Personal Management
4 years agoHelpful | Level 7
I have exactly the same problem. I have to keep rebooting my iPad so many times a day. Are use my iPad for all work connected to my screen so this is a huge issue so much so that I am now using iCloud files Then at the end of the day copying them all across to dropbox please fix this dropbox this is clearly a problem on your end because if you use iCloud files or Microsoft app all works fine it’s just drop box
Walter
Dropbox Staff
4 years agoHey Dragon Personal Management, thanks for the report.
May I reach out via email to have a further look into this?
May I reach out via email to have a further look into this?
- Dragon Personal Management4 years agoHelpful | Level 7
Sure - do you have our email on file ?
Simon
- Walter4 years ago
Dropbox Staff
Yeah, no worries, Simon. I just used the email address that's associated with your profile here, in our Community.
At your convenience, please have a look at your inbox and we'll take it from there.- superuser4 years agoHelpful | Level 6
I have the same problem!
it works for some minutes, then all of a sudden it hangs for a few seconds and then I can‘t access Dropbox folders in the files app unless I reboot the iPad. This is really frustrating because it renders Dropbox useless for professional use.
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