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Forum Discussion
Dropbox unstable in iPad OS Files App.
The problem I have is that Dropbox seems to crash when running on an iPAD via the apple files app. If I open an application that uses the files app, such as Pages or Final Draft, when saving to the D...
We recently upgraded the syncing experience between the Files and Dropbox and it should be more reliable now. Ensure that your Dropbox app is upgraded to receive the full benefits of this experience!
I have basically the same problem: the file provider is extremely unstable. With apps that write many (different) parts of files, the file provider stops working. I lose save operations, and it is dropbox, because whenever it stops working in my app, it stops working for anything in the Files app, I cant’t even browse any folder. To disable and reenable the Dropbox option in the sidebar of Files does nothing, my only solution is to restart my iPad. It is fustrating, I only keep using Dropbox because I have other devices (with brands different from Apple) that only connect with Dropbox.
I have iPadOS15.6.1 and Dropbox 306.2 on an iPad Pro 2020 11”, and the problems are more evident whenever I try to markup files in PDF Expert, but any program saving files can (and do) create problems with the file provider.
Nancy
Dropbox Staff
Dropbox StaffHi everyone, I hope you’re all doing great!
ColombianJoker (and anyone else who’s still facing the same issue), can you please let me know so that we can open a ticket for you and investigate this further by looking into your Dropbox account?
I’m still having this problem. 9th March. 2023. I do most of my work on the iPad Mini 6, and I’m tired of having to reboot it to get it to connect.
it then works for a while, but next thing, locks up again.Saving from or loading to apps, like Affinity Designer, Photo or Publisher, or simply Using Files.
If there’s no solution I’m going to have to abandon Dropbox, it’s just too unreliable in my work environment.
Is there anybody working at Dropbox looking at these Issues? Or is this just a company milking the remaining paying users until they shut down eventually.
- I don’t know but I’m in the process of moving my work files to iCloud.
Yes please! What must I do?
It still doesn't work for me - if I want to work on a file stored in Dropbox on my iPad, I now just copy it someplace else, open it, work on it, then save it, then re upload to Dropbox. Not really ideal.
That's what I'm doing now with the PDF files I want to annotate with Readdle PDF Expert
- Hello, count me in, I will test again tonight to reproduce the issue.
- Megan
Hi all, I reached out to you internally. Respond back to me, and we'll take it from there.
Thanks!
I do have exatcly the same issue. would appreciate if you could help me out with this.
