You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
VinceM50
4 years agoHelpful | Level 6
Dropbox unstable in iPad OS Files App.
The problem I have is that Dropbox seems to crash when running on an iPAD via the apple files app. If I open an application that uses the files app, such as Pages or Final Draft, when saving to the D...
- 11 months ago
We recently upgraded the syncing experience between the Files and Dropbox and it should be more reliable now. Ensure that your Dropbox app is upgraded to receive the full benefits of this experience!
Nancy
Dropbox Staff
Hi everyone, I hope you’re all doing great!
ColombianJoker (and anyone else who’s still facing the same issue), can you please let me know so that we can open a ticket for you and investigate this further by looking into your Dropbox account?
RAChalmers
2 years agoHelpful | Level 6
I’m still having this problem. 9th March. 2023. I do most of my work on the iPad Mini 6, and I’m tired of having to reboot it to get it to connect.
it then works for a while, but next thing, locks up again.
Saving from or loading to apps, like Affinity Designer, Photo or Publisher, or simply Using Files.
If there’s no solution I’m going to have to abandon Dropbox, it’s just too unreliable in my work environment.
- superuser2 years agoHelpful | Level 6
Is there anybody working at Dropbox looking at these Issues? Or is this just a company milking the remaining paying users until they shut down eventually.
- RAChalmers2 years agoHelpful | Level 6I don’t know but I’m in the process of moving my work files to iCloud.
- vmkirin2 years agoExplorer | Level 4
I was an early adopter of DropBox in 2010 and really want to keep using it (got a bunch of free space by sharing in those days). But **bleep** losing my work every few hours is a HORRIBLE user experience. I contacted Apple at they can do nothing. It's all on DropBox. There was an update to both the iPad and DropBox in the past week... fingers crossed it fixed it but I have no confidence right now. 😕
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!