Forum Discussion

anonymous's avatar
anonymous
26 days ago
Solved

Dropbox Vault will be discontinued

 Do you know what you are you doing ?????

 

  • Megan's avatar
    Megan
    25 days ago

    Hey guys!

    Thanks for showing your interest in Dropbox Vault.

    To concentrate our efforts on further improving our existing security features and building new capabilities around advanced data protection, we’ve made the decision to discontinue Dropbox Vault.

    From March 4th Dropbox Vault will no longer be available. If you’re currently using your Vault, that folder will automatically turn into a standard Dropbox folder, that doesn’t require a PIN to access. The files in your folder will remain the same. 

    I hope this clarifies!

  • Tom Sch's avatar
    Tom Sch
    New member | Level 1

    The question then remains as to what the difference is to other cloud providers. Vault' was important to me, you force users to look for alternatives. Is that intentional?

  • lgrisel's avatar
    lgrisel
    Helpful | Level 5

    But why did you stop Vault? a useful and essential function. I am very angry ... do you have a solution to protect a file? You overwhelm you but do not propose anything to replace. in a necklage

    But why did you stop Vault? a useful and essential function. I am very angry ... do you have a solution to protect a file? You overwhelm you but do not propose anything to replace. in a necklage

     

  • Axxxx's avatar
    Axxxx
    New member | Level 1

    What a stupid decision. I’ll just downgrade my Dropbox plan as that is the only premium feature I value. Most of my work stuff is one OneDrive anyhow. 

  • foundsound's avatar
    foundsound
    Helpful | Level 6

    If Dropbox is dead set on discontinuing Vault then, for the price we pay, they could and should offer a new “more secure” product and migrate our files automatically. Maintaining a Dropbox account is like playing a shell game. 

  • IanScaz's avatar
    IanScaz
    New member | Level 2

    What a crazy decision. I've used and paid for Dropbox for 10 years and the Vault file is essential for me. Like others here I will regretably have to find another cloud storage solution.

  • anonymous's avatar
    anonymous

    Guessing its a cost cutting exercise as Vault is an add on to their Plus and Pro packages. Its a shame as there are other Dropbox apps that needed to be culled first before Vault.

    You would of thought they could of at least posted an explanation?

    As I mentioned in another thread, Dropbox's record when it comes to data breaches hasn't been good so the extra layer of Vault security was a bonus.
    With this Vault security layer now discontinued I will also be fully migrating over to another solution, probably OneDrive. 

    The trust in Dropbox's management has been taking hits with their dubious decisions lately, this is the final straw!

    Edited to say ..... Found a Dropbox Support answer below from another forum...

    Reads to me that they possibly have found security issues with their software and pulled it before Vault was compromised .... 

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff

      Hey guys!

      Thanks for showing your interest in Dropbox Vault.

      To concentrate our efforts on further improving our existing security features and building new capabilities around advanced data protection, we’ve made the decision to discontinue Dropbox Vault.

      From March 4th Dropbox Vault will no longer be available. If you’re currently using your Vault, that folder will automatically turn into a standard Dropbox folder, that doesn’t require a PIN to access. The files in your folder will remain the same. 

      I hope this clarifies!

      • toldu17butilied's avatar
        toldu17butilied
        New member | Level 1

        I've been leaving this service renewing on autopilot for years now purely for this feature and laziness to change. Looks like I'm just got the impetus to create a little app to solve this problem for myself for free essentially. Silly decision 

  • mpstryker's avatar
    mpstryker
    New member | Level 2

    Vault is essential for using Dropbox with both private personal files and professional work files.  I will look for an alternative to Dropbox now.  Removing Vault seems to me to be a crazy decision. It was fine that Vault was accessible only through the website, whereas the folders outside of Vault were integrated into the file systems of my Mac and Windows machines.  Without Vault, personal files turn up on Mac Spotlight or may be inadvertently opened during work or screen sharing with colleagues.  This is unacceptable.

    • mpstryker's avatar
      mpstryker
      New member | Level 2

      I am not a new member. I have used Dropbox for many years. I guess the characterization is just a bug and Dropbox’s forum system.

  • Billikns's avatar
    Billikns
    New member | Level 1

    Not sure who is running the show over there, but what a horrible decision someone is made. I’ll be canceling my subscription as soon as I move my files back to my encrypted hard drive and sign up with a company that’s not going to forgo giving its users and explanation of what exactly it’s doing and why.

  • Charmingman's avatar
    Charmingman
    New member | Level 1

    This is definitely a horrible decision. Just started using Vault for confidential files i dont want anyone accidentally stumbling upon if they borrow my phone. I may have to take my business elsewhere.

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