You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

avdezine's avatar
avdezine
Helpful | Level 6
4 years ago

Failing to send Rocketbook notes to Dropbox

I have a couple of Rocketbook notebooks and have been syncing since December with no issues until this past weekend.   When I attempt to send my notes to any of the pre-set destinations within D...
Sync
Third Party Integrations
  • Mskatal's avatar
    Mskatal
    4 years ago
    I think that they made it!
    Download the Rocketbook Update and check it.
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
Hi avdezine, as Mark suggested, most likely there needs to be a change in their app on how it connects to the Dropbox API.

There might have been a recent change on their end which is preventing it from working correctly.

Keep me updated with any progress!
avdezine's avatar
avdezine
Helpful | Level 6
4 years ago
thank you both. I did reach out to Rocketbook and they are on it!
  • Mskatal's avatar
    Mskatal
    Helpful | Level 5
    4 years ago
    I’m new with Rocketbook - have the same problem (everything works perfect - but it doesn’t save) - for the time being I define one icon so it will send e-mails to a Dropbox new recipient address that keeps the attached to a new folder in drop box but then I only have one Rocketbook folder in Dropbox. I will be happy to know if Rocketbook solved it for you.
    • avdezine's avatar
      avdezine
      Helpful | Level 6
      4 years ago
      Rocketbook is still working on a solution but I will keep this thread updated if I hear anything else.
      • raormsby's avatar
        raormsby
        Explorer | Level 4
        4 years ago

        Great, I'm having the same issue.  

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!