We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

mstgrv's avatar
mstgrv
Helpful | Level 6
6 years ago

Google Docs + Safari - not working

I'm trying to use Google Docs with Dropbox and I'm having issues with Safari. I've created a doc, but when I go to edit it, Safari says: "Google Sheets needs access Google Sheets needs to authe...
Desktop
Third Party Integrations
Web
SM15's avatar
SM15
New member | Level 2

I am having the same exact issue.

 

Using private window did not have any effect on the problem

Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
6 years ago
Hey SM15,
 
Can you just let me know if clearing the browser cache helps to resolve the issue for you?
 
If not, please can you send me a screenshot of the error messages you see (excluding any personal info)? Also, can you let me know if you followed the steps to allow cookies linked in the option “Learn more to allow access to third-party cookies.”?
 
Looking forward to your reply - Thanks!
  • aabind's avatar
    aabind
    New member | Level 2
    6 years ago

    I am having the same problem.

    I made a gsheet in my company dropbox account (using chrome).
    Then share it so other people could edit using the "link".

    I can't open it in safari normal mode (the same message as above appear), so...

    I tried the private mode and clear cache. 
    Then, I tried to login using my personal dropbox account.... it doesn't work.

    Still the same message...

    I tried login in safari also using company dropbox account... it doesn't work.

    Still the same message....

    Why?

      • Willy_Warbucks's avatar
        Willy_Warbucks
        New member | Level 2
        6 years ago

        Can confirm. Not working for me on Safari 12.1.1

        Same issue as above.

        Same email used for both accounts.

        Private mode has been tested.

        Clearing cache has been tested.

        Problem persists.

         

         

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!