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No auto backup with Dropbox Backup for three days, why?
Hi I've got auto backup set to every 15 minutes but Dropbox hasn't backed up since 3 March. When I hover over the Dropbox icon in the notification area, it is stuck on "Indexing dbxignore (1 sec)". I'm running Windows 10 on my Laptop, Dropbox app version 219.4.4463. Things I've tried: Quitting the app. Pressing alt + H and selecting fix hardlinks and fix permissions in preferences>accounts Uninstalling / re-installing the app. What do I need to do to get back to having regular backups? Cheers.I can't see the top level folder in Adobe after the latest Dropbox team update
Our organization (Dropbox Advanced) recently was migrated to the Dropbox "team space" file system model. I have encountered no unexpected behavior with interacting with my files in macOS Finder or Windows Explorer in the usual way. However, I occasionally will use the Adobe + Dropbox integration to access PDFs in my Dropbox folders directly inside Acrobat Pro or Acrobat Reader, both in macOS and in Windows. After we were migrated, the Adobe + Dropbox integration (under "Other file storage" in the Acrobat sidebar) only seems to be able to access my personal folder within my Dropbox ("/[FullName]"), not the top level ("/"). Furthermore, the file storage label under "Other file storage" in the Acrobat sidebar is still "Dropbox ([OrgName])" instead of the new "[OrgName] Dropbox" as it it labeled in macOS Finder and Windows Explorer. I have disconnected and reconnected the Adobe + Dropbox integration inside Acrobat in both macOS and Windows, and the behavior is the same; no access to the top level. Acrobat is up to date in all cases. Is this a situation where Adobe has not updated their macOS and Windows Acrobats to accommodate these changes? My iOS Adobe Acrobat works just fine with the team space model, with appropriate and expected access to the top level of files. TIA, Joe
Starting the Dropbox desktop app on another machine kills my local session (Ubuntu)
I encounter a 100% reproducible but very weird error. I have two machines running Ubuntu Linux, my laptop (24.10) and my server (22.04). I used to use Dropbox to keep the files on both of them in sync for years and it has always worked perfectly (I am on a paid plan and have a pretty large amount of files). I use the latest version of the dropbox client for linux on both machines. Now the problem: When the dropbox client is running on my laptop and I start up the dropbox client on the server, reliably, after about 10 seconds, my local laptop freezes and kills my X session (i.e., all apps are killed, I am logged out and presented with a login screen). In the meantime, on the server, the dropbox client has been killed but the server keeps running just fine. This is very disconcerting, how can what I do on the remote machine cause my local machine to crash?? Any advice on what I could try to resolve this? I have already tried setting up the limit for inotify with sudo sysctl -w fs.inotify.max_user_watches=100000 Any help would be greatly appreciated! I am considering canceling my Dropbox subscription.
Dropbox Capture video skips and buffers when I record.
Hey, I've been using Dropbox Capture to feedback on a project. I love the idea of quickly sharing a video like that. There is one problem though - I cannot reliably record a screen capture with voice - the video will randomly skip and buffer, corrupting the recorded video - in effect I'm loosing time, because I have to re-record. It's very frustrating. I'm on Windows and the most recent version of Capture v116.3.0 Tried reinstalling, clearing cache, tried disabling audio enhancements in Windows audio settings as well. I would love to use this feature daily, but at this point it's pointless - is there any fix to the issue?
How to view Backup folder on DropBox app?
Greetings community! Previously, I used to be able to see my Mac represented on my Dropbox as a folder (I had enabled the backup option). This was super convenient because I could easily access my files on-the-go using my Dropbox iPhone app. However, due to a computer issue, I needed to wipe my MacBook Pro clean and reinstall everything (including Dropbox). I enabled backup for my MacBook. However, now, it doesn't show me the MacBook folder like it used to. So I can't access my files on the go. It shows me that I have backed up my files and I am able to see them through a web browser. However, the folder representing my MacBook (backup) has stopped showing on Dropbox. Is this due to some update in how backups work now for Dropbox on Mac? How do I get the backup folder to start showing up on Dropbox again. Thanks!
Unable to Save 2D Drawings using the Dropbox desktop app
Hello, I work for a company that uses Dropbox for our file storage. About a month or two ago our team began encountering problems saving 2D drawings (.dwg) to Dropbox. This only occurs when attempting to save a new iteration and not on file creation. It seems to be a Dropbox issue and not the application as saving outside of a synced folder or quitting Dropbox before the save will allow it to complete error free. It appears that is a known issue as seen here: https://www.dropboxforum.com/discussions/101001017/were-getting-an-error-when-saving-cad-files-to-our-dropbox-team-account-/811753 Any solution to have this issue resolved would be appreciated!
I'm working with Adobe Lightroom Classic and Dropbox doesn't sync some .db files
Hi everyone. Using Lightroom Classic and Dropbox. I am getting messages from Dropbox that some preview files can sync. See attached. Also when I sync again folders with my computer thumbnails are very slow to populate again in my screen. See below. Anyone experiencing something similar? Thanks for your feedback
