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ghulseman's avatar
ghulseman
Explorer | Level 4
3 months ago
Solved

How can I log in to Dropbox Sign?

Our company has a DropBox Essentials account, which we use primarily for the DropBox Sign (formerly HelloSign) service. Ever since we signed up for DropBox Sign I have had problems logging in. I go t...
Account Access
Dropbox Sign
  • Jay's avatar
    Jay
    3 months ago

    Hi ghulseman, thanks for bringing this to our attention.

     

    There are two sites which are related to signing documents on your account. The first is Dropbox Sign itself, which has these plans, and you can log in on that site from here.

     

    The second is the normal Dropbox site to access the Signatures page. 

     

    If you know which plan you have (namely Dropbox Sign Essentials or Dropbox Essentials), then you can log on to the correct site.

     

    If you need any further assistance, please let me know!

ghulseman's avatar
ghulseman
Explorer | Level 4
3 months ago

If I try to log in to DropBox Sign, it always just sends me to regular DropBox. So I would assume by this that we don't have DropBox Sign. Is there any reason why I should also have a DropBox Sign account? It would be nice if Hello Sign was still around, but apparently it was bought out by another company.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
22 days ago

Hey ghulseman - sorry for the late response, are you still having issues with this?

If so, let us know and we'll send you an email to investigate internally. 

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