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Forum Discussion

Ro8's avatar
Ro8
New member | Level 2
7 years ago

How to open Password protection for .pdf files and folders.

How do I open Password protected zip  for .pdf file? I cannot see any link in the software that allows me to open the file.

Thanks!

  • Hi there, if there’s password protection on the zip file, the Dropbox site or app won’t be able to open the file in question.

    Hope this clarifies matters!
  • To expand further on Jay's reply, you'll need to download the PDF file to your computer or mobile device and open it in a stand-alone PDF application.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    Hi there, if there’s password protection on the zip file, the Dropbox site or app won’t be able to open the file in question.

    Hope this clarifies matters!
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    To expand further on Jay's reply, you'll need to download the PDF file to your computer or mobile device and open it in a stand-alone PDF application.

    • eodio's avatar
      eodio
      New member | Level 2

      I have a 7zip password protected folder with several also password protected pdf files with selective sync unchecked, (double protection and not in the Dropbox folder in my PC). I cannot open them with the dsektop app, buy they can be opened from my android smartphone without having to download, just download and install the RAR app from Google play. it works fine!! It's a pity that Dropbox doesn't provide this option for the Dropbox desktop App.

      • LSE1's avatar
        LSE1
        New member | Level 2

        Thank you all. I have been spending hours trying to find out why I can not open the password protected files on my laptop while my phone can open them!! And my answer was here !! I searched the dropbox site for hours but no information there !!!

        Thank you so much !