You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I'm having issues editing and opening Excel files
Hello,
I have a business account to share with other Co Workers and we save a lot of Excel Sheets. Some have multiple pages to them and talk to external links. Up until recently has worked perfect for us. As of lately a few issues have developed.
1) If you are in a file that has several excel files and you open one, you have a tuff time opening another excel file from with in the same parent file. Takes a long time to open if it opens at all. Sometimes you have to close the primary file then your additional file will open.
2) Used to save and close a file and the icon would be the Excel icon, Now when it closes it will show a page within the file as the icon.
3) Used to be able to edit an excel file in Android phones. Now with the Samsung S24 you play a never ending game of logging into Dropbox its self and will not let you edit and save like before. Pushes to One Drive.
I have checked the obvious things
- Jay
Dropbox Staff
Hi Hondascool, thanks for bringing this to our attention.
For 1 and 2, are you opening the Excel file on your computer or the Dropbox site?
Do you have the Excel app installed on the Android phone? If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the Dropbox app, rebooting the device, and re-installing it to see if this helps?
This will help me to assist further!
