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JordanBorrowman's avatar
JordanBorrowman
New member | Level 2
5 months ago

DaVinci Timeline stops syncing with Dropbox Replay after DaVinci is closed

I just started using the integration and it's been really great! For a whole day. But after I closed DaVinci and reopened it, comments weren't showing up on my timeline and it wouldn't let me export ...
Dropbox Replay
Third Party Integrations
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey JordanBorrowman - sorry to hear you're having issues with this.

 

When you say it wouldn't let you export to a new version, are you getting any particular error perhaps?

 

If so, please send us a screenshot so that we can have a visual too.

 

Also, did you try disconnecting and reconnecting the app integration since you first noticed this?

 

Let us know more and we'll take it from there. 

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