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turbinator1990's avatar
turbinator1990
Explorer | Level 4
7 years ago

I am getting a "Folder in use" error - can you help me?

This issue is related to the dropbox Desktop application/program. Using the windows File Exploroer to browse my Dropbox folder I attempt to change folder names I would get an error "The action can't ...
  • 310EI's avatar
    310EI
    7 years ago

    turbinator1990 wrote:

    I am using Windows 7 operating system.

    Even with all other programs closed and dropbox client paused syncing I am still having the same issue. 

    I re-started my computer and still encounter this issue. To note this computer is shut down on a daily basis. 


    Hello, turbinator1990...

     

    Okay.

     

    Thanks for trying the suggestions.

     

    Do you have any 3rd party programs accessing the Dropbox folder (eg: backup program such as CrashPlan or iDrive)?  Perhaps an external drive connected to your computer?

     

    Can you change the name of a folder that is not located inside your Dropbox folder (eg: folder on your desktop)?  If not, then something on your computer is preventing you from renaming folders/files that has nothing to do with Dropbox.

     

    Perhaps you could take a screenshot of what you see when trying to change the folder/file name.

     

    Let us know when you have time.

  • Ross_S's avatar
    Ross_S
    7 years ago

    We'd also be curious to know:

    If Dropbox is turned off does the issue replicate? That will tell us if it's us or a 3rd party application that's holding the file locks or us.

    It doesn't sound like a permissions error that's popping up however that might explain why it's on all files/folders in the Dropbox folder (if this is the case).

     
    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Find Answers section here. ]