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sgweddings's avatar
sgweddings
New member | Level 2
2 years ago
Solved

Replacing old Dropbox account for new one in Outlook

Hi people! I’m trying to attach files to my MS Outlook emails using my iPad, and I can’t seem to get rid of the option of my old Dropbox account. How do I delete this as a source, and replace it with the new Dropbox account?

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Third Party Integrations
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  • Nancy's avatar
    Nancy
    2 years ago

    Hey sgweddings! I hope you're doing great.

     

    Are you currently logged in to your new Dropbox account on your iPad? 

     

    Have you tried to uninstall the Dropbox for Outlook add-in and reinstall it on your device? 

     

    Let me know if that seems to help, or if you have any questions.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey sgweddings! I hope you're doing great.

     

    Are you currently logged in to your new Dropbox account on your iPad? 

     

    Have you tried to uninstall the Dropbox for Outlook add-in and reinstall it on your device? 

     

    Let me know if that seems to help, or if you have any questions.

    • sgweddings's avatar
      sgweddings
      New member | Level 2
      2 years ago

      Deleting the account from the outlook app and logging back in helped! I am so new at this! Thank you!

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Glad to hear that, sgweddings!

         

        If you need something else, don't hesitate to ping me.

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