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sgweddings's avatar
sgweddings
New member | Level 2
2 years ago

Replacing old Dropbox account for new one in Outlook

Hi people! I’m trying to attach files to my MS Outlook emails using my iPad, and I can’t seem to get rid of the option of my old Dropbox account. How do I delete this as a source, and replace it with...
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  • Nancy's avatar
    Nancy
    2 years ago

    Hey sgweddings! I hope you're doing great.

     

    Are you currently logged in to your new Dropbox account on your iPad? 

     

    Have you tried to uninstall the Dropbox for Outlook add-in and reinstall it on your device? 

     

    Let me know if that seems to help, or if you have any questions.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey sgweddings! I hope you're doing great.

 

Are you currently logged in to your new Dropbox account on your iPad? 

 

Have you tried to uninstall the Dropbox for Outlook add-in and reinstall it on your device? 

 

Let me know if that seems to help, or if you have any questions.

  • sgweddings's avatar
    sgweddings
    New member | Level 2
    2 years ago

    Deleting the account from the outlook app and logging back in helped! I am so new at this! Thank you!

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Glad to hear that, sgweddings!

       

      If you need something else, don't hesitate to ping me.

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