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mmpUCG's avatar
mmpUCG
Explorer | Level 4
2 years ago
Solved

Salesforce Integration - Adding new folders are only personal

We have a salesforce integration and at some point in the last year something changed so that when users add a few folder it is only added to their personal folders instead of the company one where e...
Third Party Integrations
mmpUCG's avatar
mmpUCG
Explorer | Level 4
2 years ago

Thanks. I have now moved the sales force folder into the Teams folder. 

 

We are still not able to view the folders within it through sales force though. Only directly through dropbox.

 

I guess I might need an overall guide for the integration between the two. Does that exist?

 

Thanks for your help so far.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Here's a user guide for the Dropbox for Salesforce integration, mmpUCG!

 

If you do have other questions, though, please let us know.

  • mmpUCG's avatar
    mmpUCG
    Explorer | Level 4
    2 years ago

    Hi thanks.

     

    I've read through the guide, but honestly we are going in circles. The Salesforce folder has been moved into teh teams folder but when we create folders inside of Salesforce then they are being created inside a personal Salesforce folder within our personal dropbox accounts.

     

    I don't see how to change the settings within Salesforce to use the teams folder as the root. 

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