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ekcarp's avatar
ekcarp
Helpful | Level 6
11 months ago

"Save to Dropbox" pops up when I'm trying to click on a thumbnail to enlarge it on a web page

Dropbox recently has started behavior on Windows 11 where when I attempt to click on a thumbnail photo to enlarge it for viewing -- such as a picture in a post on social media -- it pops up a "Save" ...
Microsoft
Third Party Integrations
Web
  • ekcarp's avatar
    ekcarp
    10 months ago

    That was it! Apparently when I installed Dropbox on my new laptop, it added a "Save to Dropbox" extension to chrome. I've deleted that.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi ekcarp, thanks for bringing this to our attention.

 

In order to understand what you're seeing, could you attach a screenshot showing this behavior?

 

This will help me to assist further!

ekcarp's avatar
ekcarp
Helpful | Level 6
11 months ago

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    What browser are you using when viewing the page which shows this prompt?

     

    Does it occur with other browsers, or in incognito mode?

    • ekcarp's avatar
      ekcarp
      Helpful | Level 6
      10 months ago

      I'm using it with Chrome. I don't see it happening when I try an incognito window nor with Edge.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        10 months ago

        Hi ekcarp, since you don't notice this behavior on any other browser, would you mind checking if you have any installed extensions in Chrome, that could be causing this? 

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