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RK111's avatar
RK111
Explorer | Level 3
9 months ago

Seeking Guidance: Reverting Converted Files from Microsoft format (.docx) to Google files (.gdoc)

We're reaching out to seek guidance on a particular challenge we're facing with our Dropbox files. Due to an automatic conversion process, our files are currently in Microsoft formats. Unfortunately,...
Google
Microsoft
Microsoft Office
Third Party Integrations
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Hey RK111, thanks for joining the Dropbox Community!

 

If you follow these steps, does the site allow you to undo the conversion?

 

Let me know and we'll go from there.

  • RK111's avatar
    RK111
    Explorer | Level 3
    9 months ago

    Hey @Hannah, thanks for the swift response


    Unfortunately, the steps provided don't allow for undoing the conversion.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      9 months ago

      I see, thanks for the update, RK111.

       

      If you go through each file's version history, is it allowing you to restore the files to their previous version?

      • RK111's avatar
        RK111
        Explorer | Level 3
        9 months ago

        Hannah I appreciate your suggestion to go through each file's version history to restore previous versions. However, considering the large volume of files we're dealing with, going through them individually would be quite challenging and time-consuming.

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