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zpacsi's avatar
zpacsi
New member | Level 2
2 years ago

File reverted back to the old version.

I worked in an Excel file on the computer and saved it. A few hours later when I opened it again, it reverted back to a 16 day old version. Nobody else accessed it, the file is in use and saved several times every day. What's going on?

Edit
Organize
Restore
  • Megan's avatar
    Megan
    2 years ago

    Hi zpacsi, welcome to our Community! 

     

    As a first step, can you check the file's version history and let me know what you find there? 

     

    Another place I'd like for you to check would be the events page. 

     

    Let me know what you find!

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi zpacsi, welcome to our Community! 

     

    As a first step, can you check the file's version history and let me know what you find there? 

     

    Another place I'd like for you to check would be the events page. 

     

    Let me know what you find!

    • zpacsi's avatar
      zpacsi
      New member | Level 2
      2 years ago

      hello, I checked it and it shows correctly every save up to 9 October and labels this save as 'Current version'. also this affects only said file. all other ones seemed to be correct. thanks

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Awesome news zpacsi! 

         

        If you need anything else, just give us a shout! 😎

    • zpacsi's avatar
      zpacsi
      New member | Level 2
      2 years ago

      the Events page did the trick, thanks

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