You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Rexthewolf
3 years agoHelpful | Level 6
Sync and backup problems with DataVault
Hi First post - hope someone can help
I've been using DataVault for many years for storing passwords and other information. It has some form of integration with Dropbox to allow it to share d...
Mark
Super User II
It is showing as a Dropbox issue but that error is showing as an error in the Dropbox link which is what they write in to their own software - so they basically use some code from here to connect the systems together. It sounds like there is an issue in that.
James_W
3 months agoNew member | Level 2
I signed up on 09/04/24 for Trial Datavault+ backup to dropbox 4.99/year on Google Play
I get this synching error message when I open DATA VAULT: Check Dropbox Error:com.dropbox.core.InvalidAcce ssTokenException: ("error": (".tag":"expired_access_token"),"erro r_summary":"expired_access_token/
IS IT DATA VAULT OR DROPBOX ISSUE?
I get this synching error message when I open DATA VAULT: Check Dropbox Error:com.dropbox.core.InvalidAcce ssTokenException: ("error": (".tag":"expired_access_token"),"erro r_summary":"expired_access_token/
IS IT DATA VAULT OR DROPBOX ISSUE?
- Mark3 months agoSuper User II
James_W wrote:
IS IT DATA VAULT OR DROPBOX ISSUE?Data Vault's issue - it sounds like you need to make sure you are using the newest version of software and if you are then speak to them. If the software is older than about 8 months old (i.e. no updates) they wont be using the newest APIs which will give you the error you are seeing.
- Rexthewolf3 months agoHelpful | Level 6
My software is all up to date
- Mark3 months agoSuper User II
Rexthewolf wrote:
My software is all up to date
Then you need to contact Data Vault for assistance as its there software I'm afraid.
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!