We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

DMacMelbourne's avatar
DMacMelbourne
Helpful | Level 6
3 months ago

sendtoemail problems

Hi. I've set up addtodropbox on my desktop pc but none of the 6 tests sent have uploaded to the Email Attachments folder. Yes I'm using the @addtodropbox.com email provided. Sent from both mac and gmail accounts. What am I doing wrong?

Sync
upload
  • DMacMelbourne's avatar
    DMacMelbourne
    3 months ago
    Bugger. You’re right - yes attachments upload fine. Thanks. That was not my understanding. Not so clear in the online help advice.
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey @DMacMelbourne - sorry to hear you're having issues with this.

     

    Have you ensured that your emails are within limit as per this Help Center article?

     

    Let me know and we'll take it from there.

    • DMacMelbourne's avatar
      DMacMelbourne
      Helpful | Level 6
      3 months ago
      Thanks for your quick reply Walter.
      The original email was 6 messages long, with no attachments. The latter ones were all simple one-liners with no content. Thanks. David
      • DMacMelbourne's avatar
        DMacMelbourne
        Helpful | Level 6
        3 months ago
        PS. I’m not receiving ‘undelivered mail returned to sender’ messages from any account.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!