Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
Hey guys!
Thanks for showing your interest in Dropbox Vault.
To concentrate our efforts on further improving our existing security features and building new capabilities around advanced data protection, we’ve made the decision to discontinue Dropbox Vault.
From March 4th Dropbox Vault will no longer be available. If you’re currently using your Vault, that folder will automatically turn into a standard Dropbox folder, that doesn’t require a PIN to access. The files in your folder will remain the same.
However, Dropbox is steadfast in its commitment to safeguarding your data.
Our applications and infrastructure are regularly tested for security vulnerabilities, and hardened to enhance security and protect against attacks.
I hope this clarifies!
I am also disappointed with Dropbox's decision to discontinue the Vault. Having been a paying customer since 2010, I like the added security and the use of Finder to access those folders and files. I have an alternate file sharing service as a backup to Dropbox which has its own Vault-like capability. Looks like it might need to be my primary and the search for a Dropbox alternative will start.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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