Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
It seems like Dropbox is about to do it again.
After removing the strong integration with Google Docs, causing many customers to all of a sudden have to work with links instead of documents, Dropbox is now planning for the termination of Vault (end of March '25).
Did you like the function that allowed you to keep some files extra safe in a fully encrypted and PIN-locked container on your dropbox ? Yes ? Well tough for you!
Remarkably, Dropbox now claims it will automatically move the files you have stored in your vault to a normal folder on your regular dropbox. Oh really? I guess that means Dropbox has full access to my vault then, and can just move files around as they see fit ? That is quite alarming for a functionality that is supposed to be fully encrypted.
Really Dropbox, this is NOT how you obtain customer satisfaction or loyalty. I've been using your service for about 20 years now, but I'm actively checking out alternatives.
Hey guys!
Thanks for showing your interest in Dropbox Vault.
To concentrate our efforts on further improving our existing security features and building new capabilities around advanced data protection, we’ve made the decision to discontinue Dropbox Vault.
From March 4th Dropbox Vault will no longer be available. If you’re currently using your Vault, that folder will automatically turn into a standard Dropbox folder, that doesn’t require a PIN to access. The files in your folder will remain the same.
However, Dropbox is steadfast in its commitment to safeguarding your data.
Our applications and infrastructure are regularly tested for security vulnerabilities, and hardened to enhance security and protect against attacks.
I hope this clarifies!
I see that in the mean time Megan from Dropbox has decided that this issue is “solved”…
No explanations are offered and it is still a mystery to me how Dropbox can just move your Vault files out of your Vault and into a normal Dropbox folder without your credentials and Vault PIN, and without decrypting the files in the process. I am more convinced than ever that Dropbox is not safe anymore, and will be moving out soon.
Exactly ..... my thoughts as well...
Vault PIN - would seem to be as much use as a chocolate teapot !
LET'S GO DROPBOX !!!
Two questions:
1.) Any recommendations for alternative ways to encrypt files saved to Dropbox?
2.) Any alternatives to Dropbox for cloud storage solutions for syncing/saving encrypted files?
Microsoft includes 1TB of OneDrive storage with a 365 subscription. They have a similar feature called Personal Vault. Unfortunately, it doesn't work with MacOS Finder.
Cryptomator [ cryptomator[dot]org ] seems pretty good as a direct like-for-like replacement for Dropbox Vault.
See above.
Please rethink this decision Dropbox. The feature is needed
Such a good feature is gone. It seems it's time to say goodbye to DropBox.
+1 to all of you.
It's time to go, I'm never 100% satisfy by dropbox, but I need Vault and Dropbox just say ' I open your strongbox and put the contents in the kitchen'
I can't accept this, it's a very bad decision.
If the Vault feature is gone, there's no reason to use Dropbox anymore.
If the current decision is upheld, I will stop using Dropbox.
AGREED !!!
I noticed Megan's response doesn't exactly address how Dropbox can change the privacy settings in vault that is encrypted! So, we are suppose to trust an organization like this. I will be looking elsewhere for a more secured program. VERY disappointing!
Likewise, find this extemely frustrating, as is the switch to file provider, what a nightmare..
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!