You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

EllKay's avatar
EllKay
Helpful | Level 5
6 years ago

Why do I need a license to edit Word and Excel files now?

So this just happened today. I can't create new Word or Excel files, nor can I edit existing ones. There is now a paywall that says I need a commercial Office 365 version. Um what? Working for an...
Microsoft Office
Third Party Integrations
Web
Celeste's avatar
Celeste
Icon for Dropbox Staff rankDropbox Staff

Hi forwardmaui, thanks for checking in about this!

In order for us to look into this a bit deeper, I have reached out to you via email to the email address associated with your Community profile.

Keep an eye out for my mesage and reply when you can, and we'll take it from there. 

Thanks!

jaredr's avatar
jaredr
New member | Level 2
6 years ago

Same issue here.  Just started today.

  • Celeste's avatar
    Celeste
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Hi jaredr, thanks for chiming in!

    I have reached out to you via email just now as well. Send me a quick reply when you can and we'll continue troubleshooting directly. 

    Thanks!

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