We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Sushi Mc
11 months agoNew member | Level 2
.tmp file replaces original Excel file after editing
I'm using Dropbox in 2 laptops interchangeably. I edited an excel file in one device, now the file is gone in both.
The excel file that I worked on was replaced with A125B775.tmp and DE7E7000.
HELP!
Welcome to our Community, Sushi Mc!
In general, .tmp files are files that are typically created for backup, storage or cache purposes by a program or operating system (in this case, Microsoft Excel). However, the .tmp file shouldn't replace the original one you were working on.
If you use the search bar on your web account, and look for the file based on its original name, are you getting any results?
If not, can you check the version history of the temp file that has been created, and let me know what you see?
Keep me posted.
- NancyDropbox Staff
Welcome to our Community, Sushi Mc!
In general, .tmp files are files that are typically created for backup, storage or cache purposes by a program or operating system (in this case, Microsoft Excel). However, the .tmp file shouldn't replace the original one you were working on.
If you use the search bar on your web account, and look for the file based on its original name, are you getting any results?
If not, can you check the version history of the temp file that has been created, and let me know what you see?
Keep me posted.
- Sushi McNew member | Level 2
It worked!
I thought I've lost my entire year's work.
You're life saver Nancy!Thank You.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!