We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
israelj
3 years agoHelpful | Level 5
Zapier Team Spaces
Not having the ability to use our Zapier anymore because of being upgraded to Team Spaces is a huge failure IMHO on Dropbox's end. Please DropBox update your DropBox integration on Zapier to allow us...
Hannah
3 years agoDropbox Staff
Hey israelj and TomFrigg, thanks for reaching out to us about this.
We really appreciate your feedback here, and rest assured that it will be passed along to our team.
Indeed, when you were upgraded to the team space version of Dropbox Business, the folder locations changed a bit.
If just relinking these 3rd party apps again is not enough to restore functionality, we do recommend reaching out to the developers of these apps.
They should be able to help you set up the apps again or modify the settings to allow them to work like they did before.
The 3rd party app developers can find everything they need to update their app here, and they can also reach out to our developer support.
I hope this helps!
- TomFrigg3 years agoHelpful | Level 5
This response is incorrect.
Dropbox broke several of our integrations with the forced migration to the new folder structure and its not as simple as "oh just go back and map it again". We have used Zapier and Power Automate, which I know are 3rd party tools, but they no longer see the business folders.
So now we are have to manual copy files over to locations that are accessible on a daily basis. Dropbox has offered literally zero support when I've reached out to resolve this. Pretty unacceptable on the face of it and even more so given the amount of money we pay every year and for how long we have been customers.
We are quickly making our way to the door and will be cancelling our subscription in short order.
- Nancy3 years agoDropbox Staff
Hi TomFrigg, and sorry for jumping in.
I can understand your frustration on the matter. For this reason, I’ve passed your latest comments to our team, as well, so that they can see them.
- adidat2 years agoNew member | Level 2
Terrible, went from upgrading to dropbox teams, to breaking my entire back end with zapier, to having to switch providers. This is not something that can be fixed by zapier, as WARNING dropbox team folders can not be shared public (so that our freelancers and clients CAN NOT upload files into the folders auto generated by zapier when a service is ordered)
This problem is YEARS old, cant find anything on the matter
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!