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dropkickthisbox's avatar
dropkickthisbox
New member | Level 2
2 years ago

Any advice on deleting an account?

Can anyone suggest a way to delete my dropbox account? My personal gmail account is tied to a shared account at a company I haven't worked for in years, but I can't delete my account, I can't change ...
Account Settings
Create or delete account
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey dropkickthisbox, sorry to hear you're having issues with this.

 

May I ask if you're getting any errors when trying to delete your account or change the email address that's associated with it? 

 

Apart from that, can you please let us know if you can see Dropbox listed in your Google account's connected apps to remove it from there instead? 

 

Also, can you clarify what is reported in your plan tab exactly and how is the account connected to your previous employer? 

 

Any additional information is more than welcome!

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