One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
David L.6
11 years agoNew member | Level 1
Deleting licenses
Is way to difficult and convoluted and took much more time than it should have. This is the worst experience I've had with Dropbox. You normally make things easy. This was a pain in the ass, and for ...
LeonGeld
8 years agoNew member | Level 2
I definitely agree with the numerous comments here about the difficulty to remove unused licenses. I was able to remove 2x unused licenses this morning only after quite some struggle. Afterwards, I noticed that another license previously assigned to an ex employee was still active. The had to go through a procedure to terminate the user, however, no option on Dropbox to now remove the license. This is hugely frustrating and should be published/reported on other forums such as "Hello Peter". Come on Dropbox management, stop ignoring the fact that your Customers are complaining about this business practice!
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!