You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

elisap's avatar
elisap
New member | Level 1
7 hours ago

Dropbox tried to charge me twice, but I've already cancelled my trial.

My card has had an attempted charge twice now by dropbox. I have ended my free trial and so I don't know why this is happening. How do I make it stop? Or delete my card? Please help me dropbox.
Billing
Payments
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
7 hours ago

Hey elisap, welcome to our Community!

Would you mind clarifying if you had started your trial using Dropbox directly? Or did you maybe use the Apple/Google store?

Is it possible that you have another Dropbox account, by any chance? 

Let me know more, and we'll take it from there!

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