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Forum Discussion

kebkeb's avatar
kebkeb
New member | Level 2
3 years ago

End of Trial date

Dropbox Professional Trial (18/8/2022 to 18/9/2022)

So I have decided to go with the Family plan (immediately) but the person who needs to buy it is having an issue with their credit card at the moment.

My question is when does my Trial end exactly based off the above information.  Will I get Sunday for a full 24 hours?

Thanks for any help 

Plans
  • Mark's avatar
    Mark
    3 years ago

    You will almost certainly be charged on Sunday. If you do not want to pay for the plan, especially if via Apple, you need to tell it to downgrade today (as the iOS store rules say to give 48 hours notice). You will keep the space until the end of the trial but if you dont do that you WILL be charged and as per the terms cannot claim a refund. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    You will almost certainly be charged on Sunday. If you do not want to pay for the plan, especially if via Apple, you need to tell it to downgrade today (as the iOS store rules say to give 48 hours notice). You will keep the space until the end of the trial but if you dont do that you WILL be charged and as per the terms cannot claim a refund. 

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