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1638309's avatar
1638309
New member | Level 2
2 years ago

Getting charged every month but I never signed up for a subscription. How can I stop the charges?

Help! I need a phone number for customer support, I keep getting a charge for $18.07 every month, I don’t know what email was used because this is fraud on my card! I never signed up for this account...
cancellations
Payments
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey JosephHenryM, I hope you're doing well! 

 

Feel free to have a look at Rich's response here. That should help you identify where the charge is coming from, and how to proceed. 

 

If you have any questions, I'm here! 

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