You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

maxwessel's avatar
maxwessel
Explorer | Level 3
5 months ago

How can I find the Dropbox account I'm being billed for from my transaction numbers?

Hello, I am looking for the appropriate account for my transcations. I always see the debits but don't know which account I booked it through. I only have the transaction numbers. How can ...
Billing
Payments
maxwessel's avatar
maxwessel
Explorer | Level 3

I just have the paypal transaction account. Does this help?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
5 months ago
maxwessel wrote:

I just have the paypal transaction account. Does this help?

For PayPal transactions you need to contact Support using the steps that Nancy linked to in her reply.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!