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Forum Discussion

MF112's avatar
MF112
New member | Level 2
5 months ago

How can I find the Dropbox account I'm getting charged for?

Does anyone recognise  'DROPBOXGBPCARDSBUSINESS IRELAND'? This is a charge on my credit card and I cannot find out what it relates to Many thanks MF112
Billing
Payments
MF112's avatar
MF112
New member | Level 2

Thanks for your reply Nancy, but unfortunately that is all it shows so have hit a bit of a wall...

Rich's avatar
Rich
Icon for Super User II rankSuper User II
5 months ago
MF112 wrote:

Thanks for your reply Nancy, but unfortunately that is all it shows so have hit a bit of a wall...

You can contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

 

Dropbox cannot charge you if they don't have your billing information. If you've been charged and didn't give them your billing information, then someone else has and you should be contacting your bank.

  • MF112's avatar
    MF112
    New member | Level 2
    5 months ago

    Thank you, I will give that a go...

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