Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

Flake's avatar
Flake
New member | Level 1
26 days ago
Solved

How can I find which Dropbox accounts I'm being charged for?

I have a free account but I use my credit card to pay Dropbox for some customers. How can I find out which account has just renewed in January 2025? The credit card summary only says "Dropbox Db.Tt/C...
Payments
upgrades
  • Flake's avatar
    Flake
    26 days ago

    Yes, confirm. Phillip answered to my question about 20 minutes ago... and solved my problem. Case closed. 🙂

    Thank you very much,

    Matteo

Flake's avatar
Flake
New member | Level 1
26 days ago

Ok, done!

Ticket #24770638

Matteo

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
26 days ago

Hi Flake, I've gone ahead and prioritized that request to expedite matters on your behalf.

I can also see that a support agent has already responded to your query regarding this matter. 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions