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Which plan would be the best for me? I need to use 10-20TB as an individual.
Hi everyone. I've spent a while reading all the plans to upgrade to, but I don't really understand and would welcome some advice. I purely want to store images, but a lot! Somewhere around 10-20TB. It's just me, no other users, so can't work out which way to go on this. Can anyone advise?
I paid for a subscription, but the new plan isn't reflected on my Dropbox account.
Hello, I have paid for subscription, money was charged from my bank account, but the plan didn't change and I don't see this subscription next to my account, didn't receive any email. Even can't write a human being to check situation, this is so frustrating. I need this very fast, let me know what to do asap."Issue with the period subscription" while trying to upgrade from trial.
Dear, I tried with tree different cards to confirm my subscription but it failed each time regarding an "issue with the period subscription" message issued by the Dropbox application event after the credit card transaction was launched and approved by the stakeholders of the card. My trial period ends on Jan 22nd 2025 it would be nice to have a feedback asap Regards Genevieve
I accidentally upgraded the wrong Dropbox account. How can I upgrade my personal one instead?
I upgraded my Dropbox account but I don't know why it went to my office email address. Now I want to change it to my personal email account, which it keeps on saying " it has been taken" How shall I go about it please help. Should I delete the account?
I've been billed for the Plus plan, but my account hasn't been re-upgraded yet.
For some reason my automatic payment stopped and my account was downgraded. I then payed a yearly ammount to be upgraded again and my card was charged. But neither in the app neither online my account has been upgraded again, even though I payed for it. I dont want to lose my files. Im receiving emails to upgrade my account to keep my acces, but I already payed! What can I do?
