You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
I bought the Plus plan but my account wasn't upgraded. I'm getting an error message as below.
I paid via the website with Amex and the money has been taken. I went to settings, restore purchases and the message came up Unable to restore purchases . The operation couldn't be completed NSURL Error DOMAIN error 409
Upgrading business free trial
Hi, I am about to lose my mind with Dropbox. I signed up for the business free trial, and then was out of storage so wanted to upgrade to the actual plan, went through and added payment then it still does not let me upgrade my account. It shows that i have the storage but i'm not able to use any of the features, and when i send out links they all show temporarily disabled? I have no access to chat support, so need a ticket created ASAP why does dropbox not have any support phone #?
Upgrade went to the wrong account
Hello! My Dropbox today was connected to the work computer. So my boss payed for the Dropbox Plus plan, as he thought that was for his Dropbox. We have called the bank and they had cancelled the payment, because I really don't need this Plus plan. So I will inform also Dropbox staff here, as I haven't found any other place where I can contact.I have paid to upgrade to the Plus plan but have not been upgraded
I use dropbox fairly regularly and recently have been getting close to my maximum storage space on my account, so I decided to upgrade. After the payment failing to go through even after confirming the purchase through my banking app, I tried again and the payment was taken out of my account. However, my account has not been upgraded. I am hoping that the payment did not go through properly and I will be refunded in the next day or so (As I have been reading from other discussions/threads on here). But I wanted to be sure as I am quite concerned, with over £90+ pending out of my account.I upgraded to Professional via my Apple account, but my Dropbox account is still Plus.
Because I subscribe to dropbox via my apple account, I have to upgrade to professional there. I did that and paid a month ago, but my account in dropbox still shows I am only on plus plan. I have no way I can see to contact dropbox about this. I paid for a month and have no additional features -- one of which includes being able to contact them directly for support issues 😕
