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Forum Discussion
How to redeem the HP promotion?
I purchased a brand new HP PC and received an offer of 100 GB of Dropbox space free for 1 year. I agreed to the Dropbox and HP offer terms, logged into my account, followed all prompts, and did NOT receive anything!!! Why have I not received my promo space, and when will the offer actually be honored? By the way, I have read the "How to redeem the HP and Dropbox promotion" article (https://help.dropbox.com/storage-space/hp-promotion), its FAQs and Terms, and can confirm that I am NOT ineligible for the promotional space.
- Walter
Dropbox Staff
Hi there hp_promo_denied - sorry to hear you're having issues with this.
Since you've already followed the steps outlined in this Help Center article, may we reach out via email to investigate further?
Thanks!
Yes, you may. However, I don't want to write my email address in a public forum. Can Dropbox Staff gather my email address from the details I entered to create my Community account?
- Megan
Hey hp_promo_denied, we surely can do that.
I just created an email on my end for you. I'll be happy to see you there. 😀
