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Forum Discussion
HP 100GB Promo
Just purchased new HP computer and cannot activate one year 100GB Promo. I have had Dropbox account since 2021 through Quicken. I tried following instructions at this DB site with no luck...https:/...
Hi, I have just bought an hp laptop. I can’t find out how to redeem the free 100gb Dropbox storage? I already have an account but it is still showing as a ‘basic’ (2Gb). Thank you anyone who can help. Doug
Nancy
Dropbox Staff
Dropbox StaffHey Doug_gibson!
Have you checked out this Help Center article? If not, please give it a go, and let me know how it goes.
One thing to note is that the Dropbox app must come pre-loaded on your computer, in order to redeem this promotion.
Hi Nancy, thankyou yes I did see the article. Unfortunately, when I opened the Dropbox app on starting the new laptop I was not offered the upgrade to 100Gb. Any other ideas welcome. Doug
- Hannah
Hey Doug_gibson, how do you know that your device is eligible for the promotion?
Did you get some kind of notification?
- Hi Hannah, yes when I switched on the laptop one of the startup pages said 12 months of 100GB Dropbox storage of you signed up/logged on with the device.
