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ms_delacourt
3 months agoNew member | Level 1
HP Promotion - issues with applying promotion
I purchased a brand new HP laptop and I got a prompt for a 100GB 12 month promotion. I clicked the promotion, logged into my Dropbox account and then got prompted to click the 'Dropbox installer'. Th...
- 3 months ago
Hey ms_delacourt, thanks for joining our Community and happy new year!
If you take a look at this article, there's an FAQ section with reasons for ineligibility for the promotion; is it possible you're not eligible for some reason?
Let me know what you find.
Hannah
Dropbox Staff
3 months agoHey ms_delacourt, thanks for joining our Community and happy new year!
If you take a look at this article, there's an FAQ section with reasons for ineligibility for the promotion; is it possible you're not eligible for some reason?
Let me know what you find.
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