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Forum Discussion

Wylberth G.'s avatar
Wylberth G.
New member | Level 1
11 years ago

I haven't received my Samsung promotional space?

I didn´t receive my 48GB, why? I need help!
Promotions
Storage space
  • Rich's avatar
    Rich
    8 years ago
    ejasp wrote:

    I bought new Samsung s7 edge in June 2016. I got one mail regarding for claiming 48gb free space, but I have not noticed it at that time. So, can i claim the same offer now? how?

    No, you cannot. The promotion ended one year ago.

Matt S.10's avatar
Matt S.10
New member | Level 1
10 years ago

I completed 6 of 7 Getting Started options, including sending a text to my Samsung s4. I clicked the link from the text, then downloaded the app onto my phone (which is eligible according to the terms and conditions). When I logged back in to my account, I did not receive the free space. I have since signed up a few friends on Dropbox, followed the same steps, and they have all received the free space. I have followed all of the troubleshooting tips and tricks that are posted in the help section and they have been unable to provide a solution. 

If I'm understanding this forum correctly, no one here works directly for Dropbox therefore cannot look into my account to verify anything. How can I receive the support I require to resolve this issue? Could I please receive some assistance other than a link to the help page? I have spent a lot of time carefully going over each stipulation already.

Thanks very much in advance for the help! Enjoy your day :)

 

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