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Forum Discussion

Wylberth G.'s avatar
Wylberth G.
New member | Level 1
11 years ago

I haven't received my Samsung promotional space?

I didn´t receive my 48GB, why? I need help!
Promotions
Storage space
  • Rich's avatar
    Rich
    8 years ago
    ejasp wrote:

    I bought new Samsung s7 edge in June 2016. I got one mail regarding for claiming 48gb free space, but I have not noticed it at that time. So, can i claim the same offer now? how?

    No, you cannot. The promotion ended one year ago.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
10 years ago

I got a new Samsung Tab4 and someone else loggod on with dropbox for the first time so he gets the 48gb free space. Can I correct this so I get the free space on my dropbox instead?

@Victor: No, you cannot correct it. The bonus space is only applied to the first account that logs in to the device and it cannot be transferred to another account. The only option is as Cindy described, swapping accounts with your friend, but unless both accounts are brand new (no shared folders, links, other bonuses, etc.) it will be more trouble than it's worth.

@Xin: Start here: https://www.dropbox.com/help/4223 

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