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Forum Discussion

Wylberth G.'s avatar
Wylberth G.
New member | Level 1
11 years ago

I haven't received my Samsung promotional space?

I didn´t receive my 48GB, why? I need help!
Promotions
Storage space
  • Rich's avatar
    Rich
    8 years ago
    ejasp wrote:

    I bought new Samsung s7 edge in June 2016. I got one mail regarding for claiming 48gb free space, but I have not noticed it at that time. So, can i claim the same offer now? how?

    No, you cannot. The promotion ended one year ago.

Xin Mei O.'s avatar
Xin Mei O.
New member | Level 1
10 years ago

Hello,

I've submitted a message previously related to issues of not being able to redeem free space on my samsung phone. I've read all the information related to troubleshooting that and I seem to qualify or have done al the steps required. Some of the steps I'm unable to verify (for examples if my device is released after Fall 2014 and only new users will be able to redeem etc). Is there a direct email or another platform which can check my account directly? The links I get only lead me back to the troubleshooting section which is frustrating. Thank you!

Xinmei

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