Forum Discussion

Andojovi's avatar
Andojovi
Helpful | Level 5
3 days ago

I received an email about the discontinuation of the Dropbox Send and Track feature. Is it real?

The email was just sent to my inbox; partly stating:  “After careful consideration, we will be discontinuing Dropbox Send and track as of March 31, 2025. This includes sending files as well as tr...
emails
Share
Andojovi's avatar
Andojovi
Helpful | Level 5
3 days ago

This is the email address in question: (PLEASE DO NOT CLICK ON ANY LINKS)!!

From  Dropbox no-reply   @  em-s.dropbox.com

Reply To no-reply   @  em-s.dropbox.com

I removed the spaces since there was error message saying they could not publish 

 

 

 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 days ago

Hey Andojovi - did you get the chance to see my previous response?

Also, note that this email comes from an official Dropbox domain so you shouldn't be worried about clicking on any of its content or opening it normally. 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 days ago

    No worries Andojovi - I'm glad I could help. Let us know if anything else comes up!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!