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Forum Discussion
Invoice for Basic subscription?
Hi! I have a basic subscription that should be free of charge. But when I look at my credit card invoice it says that Dropbox have taken 120 USD from my credit card. Since I have the basic subscript...
Hi Mark, thanks for responding and so quickly also!
I do not remember if i gave them my credit card details in the beginning or not. Maybe I did as some sort of security? But when looking into my account it says that i have a free prescription so why should I, I do not know. Sorry for being so confused!
I have tried to look at the page you suggested before but it says that the transaction should have a number on the credit card bill that I need to use to be able to find the transaction on Dropbox. But there is no number. It says DROPBOX db.tt/cchelp. I do not know what that means. Do you? I guess you are right and I have to talk to my card company.
Mark
Super User II
Super User IIBut when looking into my account it says that i have a free prescription so why should I, I do not know
Usually people set up second accounts by accident.
It says DROPBOX db.tt/cchelp. I do not know what that means.
Have you been to the web address given?
