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Forum Discussion

Bernhard12's avatar
Bernhard12
New member | Level 2
2 months ago

My cancellation doesn't work and Dropbox doesn't stop charging me.

Is there any way to actually get in touch with customer support? My cancellation doesn't work and Dropbox doesn't stop charging me.

Billing
cancellations
Payments
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hi Bernhard12, let's jump right into this! 

     

    Just letting you know that I sent an email on my end to you, in order for us to have a closer look into this. 

     

    I'll be happy to see you there, thanks! ☺️

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